FAQs

  • How far in advance should I book my move?

    We recommend booking at least 2 to 4 weeks in advance for local residential and commercial moves, especially during peak moving seasons. However, for courier or smaller delivery requests, we can often accommodate shorter notice depending on availability.

  • Do you service the entire island of Maui?

    Yes! We service all of Maui, including Kahului, Wailuku, Kihei, Wailea, Lahaina, Kaanapali, Upcountry (Makawao, Pukalani, Kula), Haiku, and beyond.

  • What is included in your White Glove service?

    Our White Glove Plus service is a comprehensive, full-touch experience. It includes meticulous packing, custom crating for high-value or delicate items, careful transportation, placement in your new space, full unpacking, and complete debris removal.

  • Can you transport oversized freight or heavy equipment?

    Absolutely. Our freight moving team is equipped to handle heavy cargo, commercial inventory, retail store fixtures, and oversized items with specialized equipment to ensure safe transit.

  • Do you offer same-day delivery services for businesses?

    Yes, we provide reliable local courier services for businesses needing prompt transport of documents, inventory, high-priority packages, or retail supplies across the island.

  • How do you protect furniture and property during moves?

    We use high-quality furniture pads, heavy-duty shrink wrap, door jamb protectors, and custom padding to ensure your furniture, walls, and flooring remain completely damage-free throughout the entire process.

  • How are your moving and delivery rates calculated?

    Rates depend on the service required (e.g., local residential move, freight cargo, white glove delivery), the volume and weight of items, distance, and crew size. Contact us for a free, transparent estimate tailored to your project.

  • Can you assist with inter-island shipping or barge logistics?

    Yes, we can assist with receiving freight from island barges at the harbor, loading containers, and coordinating seamlessly with inter-island transport schedules.

  • What items are you unable to move?

    For safety and regulatory reasons, we cannot transport hazardous materials, flammable liquids (gasoline, propane), explosives, or perishable food items. Please ask us if you have questions about specific items.

  • Do you move fine art, antiques, or luxury furniture?

    Yes, specialty items are our specialty. Our team is trained in specialized handling and wrapping techniques designed specifically for delicate artwork, antiques, custom luxury furniture, and high-value decor.